Frequently Asked Questions
Everything you need to know about our farm-to-table process.
How do you ensure the freshness of your produce during shipping?
We harvest our produce at the peak of ripeness and use temperature-controlled, insulated packaging with eco-friendly ice packs to ensure your food arrives farm-fresh at your doorstep.
Where does Freedom Farms, Greene source its products?
All our products are grown directly on our family-owned farm in Greene or sourced from trusted local partner artisans who follow our strict organic and sustainable farming standards.
What is your return policy for perishable food items?
Due to the nature of fresh food, we cannot accept returns. However, if any item arrives damaged or does not meet our quality standards, please contact us within 24 hours for a full refund or replacement.
Do you offer subscription boxes for seasonal harvests?
Yes! We offer weekly and monthly 'Harvest Boxes' that feature a curated selection of our best seasonal fruits, vegetables, and pantry staples at a discounted rate.
Are your farming practices organic?
While we are currently in the transition period for official certification, we follow 100% organic practices, meaning no synthetic pesticides, herbicides, or GMOs are ever used on our land.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.