Returns & Exchanges
At Freedom Farms, Greene, we take pride in the quality of our farm-fresh products and want you to be completely satisfied with your harvest. Due to the perishable nature of our goods, we offer a dedicated resolution process for any items that do not meet our high standards of excellence.
Inspect Your Order
Upon delivery or pickup, carefully inspect all produce and pantry items to ensure everything has arrived in peak condition.
Contact Our Farm Office
If you encounter any quality issues, notify us within 24 hours of receipt by emailing our support team with your order number and a photo of the item.
Review for Eligibility
Our team will review your request immediately; while we cannot accept physical returns of food items, we often provide store credit or replacements for damaged goods.
Receive Resolution
Once approved, your refund or credit will be processed within 3-5 business days, ensuring you can continue to enjoy the best of our farm without worry.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing